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Old 01-08-2012, 12:13 AM   #1 (permalink)
 
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Default My just installed Microsoft Office is telling me that it is an "Unlicensed Product". How do I fix this?

I have just installed Microsoft Office Home and Student 2010 after a trail version ran out. I bought a genuine Office Home and Student 2010 family pack for 3 computers CD.
I inserted the disk and followed the usual instructions that came up and after waiting a while i was told that it had successfully installed. The next step was to close the installation wizard and after this I opened Microsoft Word. When it opened, the bar at the top read "Document1 - Microsoft Word non-commercial use (Unlicensed Product)"
Then a pops up in the middle of the screen "Microsoft Office has encountered a problem with licensing and will need to close. If this problem persists, uninstall it and reinstall your product." After clicking OK the Program closes. This comes up with PowerPoint,Excel ETC.
I have uninstall-ed and reinstalled Office and the same problem keeps happening. Can anyone please help me fix this as I have spent my money on this and I really need this working as soon as I can. Any comments that would be to any significant help would be greatly appreciated.



Thank You
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Old 01-08-2012, 12:13 AM   #2 (permalink)
 
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Default My just installed Microsoft Office is telling me that it is an "Unlicensed Product". How do I fix this?

Go to microsoft.com and search for article KB2390460 that should tell you how to fix it. Make sure your subscription is valid or else it will stay in RFM (reduced functionality mode)
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Old 01-08-2012, 12:13 AM   #3 (permalink)
 
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Default My just installed Microsoft Office is telling me that it is an "Unlicensed Product". How do I fix this?

Your serial number should work and make it genuine, I just installed Windows 7 and I was reading the serial wrong, had to get a magnifying glass in the end, make sure you have the correct number ready and, contact Microsoft, they will explain it better than I can.
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